Tag: service design
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Co-Creating Futures: Service Design in Rural Governance in Pujiang County, Chengdu
Spotlight on Ziwei (Zoey)Lin’s PhD in Progress Project Description This project focuses on the application of service design in rural governance and revitalisation in China, with Pujiang County in Chengdu as the primary field site. Integrating co-design, participatory design, design for policy, and speculative design methods, the project explores how design can empower grassroots governance…
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Making Connections
Making Connections is a 9-month research project exploring how staff voice can be more effectively embedded into decision-making and governance at the University of the Arts London (UAL). Conducted between January and September 2025, the project was commissioned by UAL’s Social Purpose Lab in collaboration with the People & Culture Group, and delivered by the…
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UAL Knowledge Exchange Awards
Two projects involving Service Futures Lab members won the Knowledge Exchange Awards at University of the Arts London in September 2024 We won: People’s Prize in the Equity and Diversity category for Transition Living Lab Team: Malé Lujan Escalante, Silvia Grimaldi And: Special Commendation in the R&D Innovation category for the Equality, Diversity and Inclusion:…
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Service Design Training
Links: Report Tool Pack Manifesto University of the Arts London Academic Development, Services Delivery and Course Support approached the Service Futures Lab to upskill the teams in service design methods as well as deliver mindset change that would affect the teams’ ways of working, with the aim to make the way IT services are developed…
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Good Help for Families in Camden After Covid
Camden Family Changemakers was a co-design project carried out in 2021 between Camden Council’s family services team, parents and family members residing in Camden, London College of Communication (LCC) MA Service Design and MA Data Visualisation students, two MA Service Design alumni, five academic staff members, the Service Futures Lab at LCC and the UAL’s Public…
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Service Design – Historical frames and contemporary issues by Professor Alison Prendiville
1st February 2024, London College of Communication, London. Starting with a historical lens this lecture will explore the nature and emergence of service to contextualise key developments that have come to define it. Different perspectives on service design will then be presented to explore its role and contribution to contemporary challenges. This first talk from…
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CoDesign4Transitions
CoDesign4Transitions is a four-year doctoral network (2024-28) that brings together eight universities in seven countries (Belgium, Denmark, Hungary, Italy, Poland, Spain, UK) who will recruit and supervise a cohort of 13 transdisciplinary Doctoral Candidates (DCs).
Service Futures Lab 